Hi i used to have a facebook profile with my current e mail adress,but lost the passwor...

GetHuman-ilovenom's customer service issue with Facebook from August 2018

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The issue in GetHuman-ilovenom's own words
Hi i used to have a facebook profile with my current e mail adress,but lost the password and wasn't able to retrieve it.I opened a new account with that same email and today i couldn't log back in because again i forgot my password.I sent my Id picture and got a teporary password but by the time i saw the email it had expired.I want to delete my old profile but can not accen either onebecause my friends codes dont work bc it says my email is already being used on another account.
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Facebook

Customer service issue
Reported by GetHuman-ilovenom
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 100133 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ilovenom started working on this issue
Aug 10th, 2018 10:05pm
GetHuman-ilovenom indicated the issue is not fixed yet.
Aug 13th, 2018 11:13pm
GetHuman-ilovenom indicated the issue is not fixed yet.
Aug 13th, 2018 11:32pm