I received a gmail quoting one of my password not my Facebook one telling me that I hav...

GetHuman-judekell's customer service issue with Facebook from August 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-judekell's own words
I received a gmail quoting one of my password not my Facebook one telling me that I have viewed **** sites which I most certainly did not and if I bet did accidently land on one I exited immediately. The email also said it managed to duplicate my Facebook account and has threatened to contact all my contacts with compromising info unless I pay him in bitcoin within ** hours which may be an empty threat. Please can you assure me that there is no duplicate account in my name and if so how do i deal with this
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Customer service issue
Reported by GetHuman-judekell
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-judekell started working on this issue
Aug 10th, 2018 10:03pm
GetHuman-judekell shared this issue with followers on Twitter
Aug 10th, 2018 10:03pm