Hello,* *I hope you are well.*this morning a person contacted me asking me on my facebo...

GetHuman-tounarti's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-tounarti's own words
Hello,* *I hope you are well.*this morning a person contacted me asking me on my facebook fans page if I am interested in putting paid commercials on my facebook page,*at first I said no (see screenshots attached) but then I told him ok, let's do a test to see if you're serious, she sent me a business.facebook.com link*and asked me to get into my ad manager to add my page in the ads manager. when I saw that the URL link was a link to the facebook domain,*so I think the link is safe, and i log in my ad manager with my own usual access, a few minutes later the page was removed from my manager of ad*and removed my role of administrator of the page, I was the only administrator of this page. it happened this morning.*I still have access to my advertising manager, I still see all my ads, there are some who are still active, I always have a list of all my ads payment .*please help me recover my page, it's been a year that I work on it, that I pay ads.*the address of the page: https:**www.facebook.com*lferchainfos**the address of my personal profile: https:**www.facebook.com*majid.tounarti*my email address linked to the account: *****@***.com*My ad account ID ********** *I am ready to provide you with all the evidence you need.* *Thank you
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Customer service issue
Reported by GetHuman-tounarti
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 100011 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tounarti started working on this issue
Aug 10th, 2018 7:19pm
GetHuman-tounarti shared this issue with friends on Facebook
Aug 10th, 2018 7:20pm