Hi, I tried to utilize the security feature that Facebook offers to recover accounts t...

GetHuman-gtzgirl_'s customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-gtzgirl_'s own words
Hi, I tried to utilize the security feature that Facebook offers to recover accounts that have been disabled by Facebook because Facebook felt it was hacked or something. I've tried to step through it a few times however, it will not go past the for sale*post listings - I chose which ones to delete multiple times and it just won't go past that part. I tried to use the form to submit my ID and Facebook says that the email associated with my Facebook account indicates that there isn't any issues with my Facebook account and will not allow for me to submit it the form. *I sell items on Facebook as part of my lively hood. I no longer have a means to contact my buyers that are to show up in * day.*PLEASE help me get this issue resolved sooner rather than later!
GetHuman-gtzgirl_ did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-gtzgirl_
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 99958 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gtzgirl_ started working on this issue
Aug 10th, 2018 6:12pm
GetHuman-gtzgirl_ indicated the issue is not fixed yet.
Aug 10th, 2018 8:27pm
GetHuman-gtzgirl_ indicated the issue is not fixed yet.
Aug 10th, 2018 8:28pm