My husband and I both disabled our accounts due to my being harassed by the man who rap...

GetHuman975701's customer service issue with Facebook from August 2018

6 views
 | 
99849 similar
 | 
0 following
Help with my Facebook issue
GetHuman975701's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman975701 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman975701 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman975701's own words
My husband and I both disabled our accounts due to my being harassed by the man who raped me * years ago. Those accounts were Julie Ann Waggoner and Gary Waggoner. We want to set up a new account so that I can run my business pages. I am willing to set up new ones. I set up GaryJulie Waggoner and everything was fine until I tried to start new pages. It locked us out and said it wanted photo confirmation of our identity. OK, so we have both sent photos of my husband since we used all of his information to set up the Facebook account. It has rejected his photos numerous times and we are still locked out.*I will gladly send you photos of our driver's licenses or whatever else you would like.
GetHuman975701 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman975701 fixed the problem
We are waiting for GetHuman975701 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman975701 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman975701
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 99849 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman975701 started working on this issue
Aug 10th, 2018 4:20pm
GetHuman975701 indicated the issue is not fixed yet.
Aug 10th, 2018 4:22pm
GetHuman975701 indicated the issue is not fixed yet.
Aug 10th, 2018 7:04pm
GetHuman975701 indicated the issue is not fixed yet.
Aug 10th, 2018 7:07pm
GetHuman975701 indicated the issue is not fixed yet.
Aug 10th, 2018 7:07pm
GetHuman975701 indicated the issue is not fixed yet.
Aug 12th, 2018 3:34pm