hi i have sent in two help request about a payment on battle pirates u sent it to kixey...

GetHuman-djnosfar's customer service issue with Facebook from August 2018

1 view
 | 
99815 similar
 | 
0 following
Help with my Facebook issue
GetHuman-djnosfar's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-djnosfar will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-djnosfar can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-djnosfar may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-djnosfar's own words
hi i have sent in two help request about a payment on battle pirates u sent it to kixeye the develepor of the game they wrote me back that the payment was cancelled but it was not cancceled it was payed by ideal and it is removed * times from my bank accound on facebook payement its also standing as payed i showed kixeye with screen shots but they refusing to give me the bought gold for the game and say u wil have the payment back in * workdays but still nothing on my bank accound if not i should contact my bank but because paymentis by ideal the bank cant call it back so what to do now i already talked with my lawyer and hes already making a letter to sew but i hoping it does not have to come to that so please can u help me to get my refund **regards*T.spronk
GetHuman-djnosfar did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-djnosfar fixed the problem
We are waiting for GetHuman-djnosfar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-djnosfar fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-djnosfar
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 99815 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-djnosfar started working on this issue
Aug 10th, 2018 3:58pm
GetHuman-djnosfar shared this issue with friends on Facebook
Aug 10th, 2018 4:04pm