Hello, my name is Vivian Aluoch, and the email address attached to my account is A...

GetHuman-aluochva's customer service issue with Facebook from August 2018

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The issue in GetHuman-aluochva's own words
Hello, my name is Vivian Aluoch, and the email address attached to my account is A*****@***.com. I recently deleted a message from a Facebook marketplace transaction that I was a part of. I was buying a bed for $**, the conversation began about a month or two ago. After I bought the item, The seller marked it as sold marketplace. I am supposed to pick it up when I get back in town. Because the item has been marked as sold, It’s no longer in my saved items or collections tab. I would still love to really pick up the bed, but because I accidentally deleted the conversation from messenger I no longer have a way to contact her. I would really love to be put in contact t with her or for the last batch of messages that I deleted to be restored if possible. It would be sad, I’m sure for her as well, if the transaction cannot go through because of this. Any help you can give either by restoring the deleted messages or restoring all the items I’ve viewed in the past *-* months into my collection tab on Facebook marketplace would be greatly appreciated. Thank you so much for your time!
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Facebook

Customer service issue
Reported by GetHuman-aluochva
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 99728 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-aluochva started working on this issue
Aug 10th, 2018 2:21pm
GetHuman-aluochva indicated the issue is not fixed yet.
Aug 12th, 2018 1:41am
GetHuman-aluochva indicated the issue is not fixed yet.
Aug 12th, 2018 1:42am