I have two accounts one Yvonne Reyes which is me and one Nikki Johnson i tired to delet...

GetHuman-ymreyes's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ymreyes's own words
I have two accounts one Yvonne Reyes which is me and one Nikki Johnson i tired to delete other on but the facehook page j keep showing expired I am really concerned I have sent you guys an email regarding this issue and it has not been resolved I keep getting emails about this person's Facebook Nikki Johnson is not me and I need that profile to be deleted if you guys need verification to know I'm really Yvonne Reyes please send me an email or give me a call I really want to get this issue fixed
GetHuman-ymreyes did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-ymreyes
Aug 10th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 99710 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ymreyes started working on this issue
Aug 10th, 2018 2:00pm
GetHuman-ymreyes indicated the issue is not fixed yet.
Aug 10th, 2018 3:06pm
GetHuman-ymreyes indicated the issue is not fixed yet.
Aug 13th, 2018 5:30pm