I'm currently dealing with a serious issue of online blackmail. I connected with someon...

GetHuman974562's customer service issue with Facebook from August 2018

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The issue in GetHuman974562's own words
I'm currently dealing with a serious issue of online blackmail. I connected with someone online and started a webcam chat, and then the person (or people) saved a sensitive video of me. They then asked for money in exchange for deleting the video, and said that they would otherwise post it so all my family and friends can see it. Unfortunately, they have my name, and thus know about my Facebook account and friends. I'm wondering if there is anything that can be done to control this before it gets out on Facebook. This is somewhat time sensitive, so please let me know if you have any information. My phone number is ***-***-****.
GetHuman974562 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman974562
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 99566 others
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Timeline
GetHuman974562 started working on this issue
Aug 10th, 2018 10:47am