Not able to log into my account MelinaLedet Cooper...it sends code to e mail then to co...

GetHuman975667's customer service issue with Facebook from August 2018

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The issue in GetHuman975667's own words
Not able to log into my account MelinaLedet Cooper...it sends code to e mail then to continue it sends a code to my old phone number...I can't retrieve my old number in order to change my password,,,I've been having this account a long time,,,,I'm locked out and don't know what to do...please help my profile picture is a butterfly n a face...spectrum colors,,,cover photo is also spectrum colors...it won't even allow me to make another account cause my email is being used...By Me...please help me get my account jk...it sends a code to my e mail but its not allowing me to retrieve my account..thank you..
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Facebook

Customer service issue
Reported by GetHuman975667
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 99840 others
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Timeline
GetHuman975667 started working on this issue
Aug 10th, 2018 4:14pm