Hi, I am unable to log in to my facebook account since yesterday, Malaysia time...

GetHuman-naywah's customer service issue with Facebook from August 2018

5 views
 | 
99260 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-naywah's own words
Hi, I am unable to log in to my facebook account since yesterday, Malaysia time **.**. My facebook account is *****@***.com**It keep on give me message as below:**Quote*Hi Jess Chin, let's secure your account*To help keep your Facebook account secure, we'll take you through a few steps to change your password and make sure any recent changes to your account came from you.*Unquote**And, keep on request me to change password, i am changing password and try to recover my facebpok through trusted contact also cannot be done.**Please help to check what is the problem and revert me as soon as possible because my facebbok page is link to this account and this lead me to stop my business since yesterday.**Thank you.**Best regards,*Jess Chin
GetHuman-naywah did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-naywah fixed the problem
We are waiting for GetHuman-naywah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-naywah fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-naywah
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 99260 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-naywah started working on this issue
Aug 10th, 2018 2:00am
GetHuman-naywah indicated the issue is not fixed yet.
Aug 10th, 2018 4:26am
GetHuman-naywah indicated the issue is not fixed yet.
Aug 10th, 2018 4:53am