I had to factory reset my telephone and every time I go to login to Facebook it's suppo...

GetHuman-kshumate's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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The issue in GetHuman-kshumate's own words
I had to factory reset my telephone and every time I go to login to Facebook it's supposed to send me a code then it says to put a generator code which I can't get to the generator code because I cannot log into my Facebook I have sent a picture and a photo ID like it as I have changed the password like it asked * *I am getting so frustrated my phone number is *** ******* I would appreciate some help it now says that I am blocked from logging in after it told me to wait and log in later it won't let me use any of the passwords that I have had please I need help
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Facebook

Customer service issue
Reported by GetHuman-kshumate
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 99240 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kshumate started working on this issue
Aug 10th, 2018 1:39am
GetHuman-kshumate indicated the issue is not fixed yet.
Aug 10th, 2018 3:08am
GetHuman-kshumate indicated the issue is not fixed yet.
Aug 10th, 2018 11:19am