I am trying to reset my Facebook password so when I go to I forgot my password it tells...

GetHuman-hrlilly's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-hrlilly's own words
I am trying to reset my Facebook password so when I go to I forgot my password it tells me to put in my telephone number I put in my telephone number and it texts me a six-digit code I'll take the six digit code and put it into the box on Facebook and it tells me that I have entered the code too many times I have waited ** hours and I have pus tried it again and it said the same thing you have entered the code too many times and it would not let me reset my code or password
GetHuman-hrlilly did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-hrlilly
Aug 10th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 99210 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hrlilly started working on this issue
Aug 10th, 2018 12:34am
GetHuman-hrlilly indicated the issue is not fixed yet.
Aug 10th, 2018 12:34am