My company, acquired another company. We would like to either gain access or shut down...

GetHuman973345's customer service issue with Facebook from August 2018

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0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman973345 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman973345 can let us know if they help or not.
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The issue in GetHuman973345's own words
My company, acquired another company. We would like to either gain access or shut down the old facebook account associated with the old company, as we share the same name and it is confusing for people looking us up online. We do not have any login information such as an email or password. However the old page has been inactive for over a year now. How would we go about getting access to the old page?
GetHuman973345 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman973345
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 99153 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman973345 started working on this issue
Aug 9th, 2018 11:12pm
GetHuman973345 indicated the issue is not fixed yet.
Aug 10th, 2018 3:51pm