I was automatically logged out of Facebook. Tried to log back in and says password is n...

GetHuman-webrangl's customer service issue with Facebook from August 2018

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The issue in GetHuman-webrangl's own words
I was automatically logged out of Facebook. Tried to log back in and says password is no good. Tried using forgot password and to reset but was unable to do so. Says going to send passcode to SMS text but never receive. I did receive codes on my email but says incorrect code. Tried going to the T-Mobile store and submitted Texas state ID to Facebook and still was unable to login. Not sure how to proceed to get access to my account.
GetHuman-webrangl did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-webrangl
Aug 9th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 99142 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-webrangl started working on this issue
Aug 9th, 2018 10:59pm
GetHuman-webrangl indicated the issue is not fixed yet.
Aug 10th, 2018 12:17am
GetHuman-webrangl indicated the issue is not fixed yet.
Aug 10th, 2018 1:30am
GetHuman-webrangl confirmed the issue is fixed. Hooray!
Aug 13th, 2018 5:02am