Facebook locked my account due to unauthorized use in Indonesia. I followed the instru...

GetHuman-krismart's customer service issue with Facebook from August 2018

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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-krismart's own words
Facebook locked my account due to unauthorized use in Indonesia. I followed the instructions to unlock my account **) enter old password**) enter new password**) retype new password *I typed in my old password MULTIPLE times and even confirmed it on my iPhone settings. Facebook says that my old password is incorrect. I have no idea what to do because there are no instructions to recover it if you forget your password nor options to authenticate a user via email or text.*I hope you can help
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Customer service issue
Reported by GetHuman-krismart
Aug 9th, 2018 - 8 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-krismart started working on this issue
Aug 9th, 2018 10:14pm
GetHuman-krismart shared this issue with friends on Facebook
Aug 9th, 2018 10:14pm