For some reason Facebook is not allowing me to do anything. I logged on and cannot resp...

GetHuman-jpoitraf's customer service issue with Facebook from August 2018

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The issue in GetHuman-jpoitraf's own words
For some reason Facebook is not allowing me to do anything. I logged on and cannot respond to any post as the comment section is shaded and when I click on the comment button nothing happens. I was able to type a message in the “New Post” box but not able to send because the “post” button was shaded out too. Clicking on the icons for PM messages and the down arrow for drop menu to log off nothing happens, the cursor just spins. I can’t log off and there is no updates to my page.**I tried to address the problem using Facebook’s “Help Center” which directed me to click on the “ ? ” in top right corner of page but again I was not able to get the menu to open so I could click on “Report a Problem”. I am in limbo, page is open all the time and no way to get the log off menu to drop. I see a few postings but limited. I don’t know what to do.
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Customer service issue
Reported by GetHuman-jpoitraf
Aug 9th, 2018 - 7 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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GetHuman-jpoitraf started working on this issue
Aug 9th, 2018 9:12pm