So I am a Recruiter for the United States Navy and I have spent several days and some l...

GetHuman972840's customer service issue with Facebook from August 2018

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The issue in GetHuman972840's own words
So I am a Recruiter for the United States Navy and I have spent several days and some long hours setting up a profile as well as a separate page for my job. My job is to recruit the best and brightest to join the World's greatest Navy and Facebook is a valuable tool. Every recruiter, not just for the Navy, uses Facebook for recruiting. I have spoken to many recruiters about this issue and they have never been locked out! I do not understand why this happens..I get security and all of that but ****! These lock ups and security checks keep me from talking to contacts that I have made. I have violated no rules that I know of and if I did then as soon a someone's account is locked they should state the reason why. Don't just say suspicious activity or whatever the message is...let the users know so they will avoid the issue again and not have to deal with this inconvenience. I have sent a picture for verification but how long does it take? I googled this issue and many people say they have been locked out for weeks! And for a company built on communication why in the world do they make it virtually impossible to talk to someone...I particularly do not like social media but I am required to use it. If Facebook makes me lose any business then they will lose mine. They get paid because of us! Oh yeah! And I have paid FB money to boost post! Will I get a refund? Thats all I got! Hopefully this message will actually be seen and help.**Very Respectfully,*AME*(AW) Paul C. Allen*United States Navy
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Facebook

Customer service issue
Reported by GetHuman972840
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 31 customers so far
Similar issue to 99024 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman972840 started working on this issue
Aug 9th, 2018 9:02pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 9:21pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:37pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:40pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:40pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:40pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:40pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:43pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:47pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:53pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:53pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:53pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 10:57pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 11:14pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 11:15pm
GetHuman972840 shared this issue with friends on Facebook
Aug 9th, 2018 11:16pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 9th, 2018 11:18pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 10th, 2018 1:03am
GetHuman972840 indicated the issue is not fixed yet.
Aug 10th, 2018 1:40am
GetHuman972840 indicated the issue is not fixed yet.
Aug 10th, 2018 10:04pm
GetHuman972840 indicated the issue is not fixed yet.
Aug 13th, 2018 1:10pm