Someone keeps hacking into my account. It happened on August *th and I was notified by...

GetHuman972642's customer service issue with Facebook from August 2018

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GetHuman972642's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman972642 will want to follow the link below to head to their help center. We will check on GetHuman972642 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman972642's own words
Someone keeps hacking into my account. It happened on August *th and I was notified by email and I recovered it.. but now someone has hacked it again I just noticed August *th. It is very frustrating when they have access to all of my stuff. I need you to help me recover it ASAP. I already tried going through the Facebook hacked account page but they wrote me back an email in Arabic or something... no resolution.
GetHuman972642 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman972642
Aug 9th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman972642 started working on this issue
Aug 9th, 2018 8:17pm