PROBLEM!! I can not get into my compromised facebook account. I had to close my...

GetHuman-skitterb's customer service issue with Facebook from August 2018

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The issue in GetHuman-skitterb's own words
PROBLEM!! I can not get into my compromised facebook account. I had to close my *****@***.com becuase it was hacked! I discovered other things, such as my facebook account. I sent you correspondence earlier with this browser and code but could not do a picture at that time. My phone, which is ****** **** was taken off * I think, and generator code put on instead! Please help me get back into my account. My friends are: Ben and Jill Hickenlooper, Ben and Lauren Brodersen (Brody), Miriam and Dave Dalke, Debbie Willer, just to name some here... I want to be able to just get a code from my phone and get back into my account . Please help me! So frustrating...! You can also note my new gmail is: S*****@***.com Please help me get in... I could probably send a snapshot on my phone or driver's license, and hopefully that would not be a problem for me later. My phone again is **********. My prepaid number was ********** but when I went to put more money using phone card I could no longer get service....so frustrating. Please help me!! I do think someone else is using my account. HELP!!
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Facebook

Customer service issue
Reported by GetHuman-skitterb
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 98894 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-skitterb started working on this issue
Aug 9th, 2018 6:36pm
GetHuman-skitterb indicated the issue is not fixed yet.
Aug 20th, 2018 6:37pm
GetHuman-skitterb indicated the issue is not fixed yet.
Aug 20th, 2018 6:37pm