Someone hacked my wife facebook account and deleted the facebook account since she was...

GetHuman-karthiya's customer service issue with Facebook from August 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-karthiya's own words
Someone hacked my wife facebook account and deleted the facebook account since she was missed the handphone. She's facebook profile name is Karthiyani Subramaniam and registered by as below.**Mobile number : *************Email address : *****@***.com*Password : ******************Now she's besides me. Last time she was sent email to facebook for link with new email address but we didn't gets reply from facebook. At least please do help us now. Since * days ago she can't even log in her facebook account. Some more got ** days only are left to delete the account permanently since the facebook terms and condition are ** days. Please do help us to get back my wife facebook account and do something as soon as possible which is before the facebook account will expired. Hope the facebook team will contact my wife by email without delay. Thanks for your cooperation.
GetHuman-karthiya did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-karthiya
Aug 9th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 98874 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-karthiya started working on this issue
Aug 9th, 2018 6:17pm
GetHuman-karthiya indicated the issue is not fixed yet.
Aug 9th, 2018 7:24pm
GetHuman-karthiya indicated the issue is not fixed yet.
Aug 9th, 2018 7:26pm
GetHuman-karthiya indicated the issue is not fixed yet.
Aug 10th, 2018 12:35pm
GetHuman-karthiya confirmed the issue is fixed. Hooray!
Aug 16th, 2018 4:17am
GetHuman-karthiya indicated the issue is not fixed yet.
Aug 16th, 2018 4:47am