My boss and dad opened a bad malware message and now he can no longer access his accoun...
GetHuman-beaufarr's customer service issue with Facebook from August 2018
Help with my Facebook issue
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-beaufarr's own words
My boss and dad opened a bad malware message and now he can no longer access his account. **We changed passwords.**Now when we try to log into his account a message comes that says...**Two-Factor Authentication Required*You’ve asked us to require a *-digit login code when anyone tries to access your account from a new device or browser.*Enter the *-digit code from your Code Generator or *rd party app below.**No message comes in via SMS, no message gets emailed either. I am not sure what to do! **Please help.
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