Hello, my name is Matthew Hernandez and I am Director of Digital Content for DELTA MEDI...

GetHuman971244's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman971244's own words
have https:**www.facebook.com*z***** Facebook account reset or deleted as it has not been updated since October **, ****... The company that previously owned it was Pittman Broadcasting... they had and managed a Facebook Page for Z ***.* but those involved previously never passed the login email and password to the new management for Facebook Page URL: https:**www.facebook.com*z***** ... Hello, my name is Matthew Hernandez and I am Director of Digital Content for DELTA MEDIA CORP in Carencro, LA of which KFXZ-FM Z***.* is one of our many radio station properties... **KFXZ-FM (***.* FM, "Z ***.*") is a radio station licensed to serve Opelousas, Louisiana. The station is owned by Charles Chatelain, through licensee Delta Media Corporation. It airs an urban adult contemporary format.**On May *, **** KFXZ-FM changed their format back to urban AC, branded as "Z ***.*". The station also broadcast over the air on KLWB DT*. The company that previously owned it was Pittman Broadcasting... they had and managed a Facebook Page for Z ***.* but those involved previously never passed the login email and password to them for Facebook Page URL:**https:**www.facebook.com*z*******I am seeking to have that Facebook Page URL forwarded to our current Facebook URL, appropriated to under my supervision with a new login email and password as it is no longer the correct branding and affiliated with what the station is now, and*or deleted or removed entirely... It has caused much confusion with our listening audience over these last years and I would like to finally get some clarity and find a solution to move forward with it. We currently use this Facebook Page URL for the radio station: https:**www.facebook.com*therealz*******Here is the URL for the website I manage for them: http:**z****.com***Please let me know what else is needed from me to help resolve this issue.**Thanks,**-m**Matthew Hernandez*Delta Media Corp. * Director of Digital Content***** NW Evangeline Thrwy * Carencro, LA ***********@***.com**Radio: KLWB-FM, KOGM-FM, KXKW-FM, KLFT-FM, KSLO-AM & FM, KFXZ-AM & FM, KYMK-FM & KVOL-AM*Television: KDCG-TV, KXKW-TV, KBCA-TV & KLWB-TV
it is no longer the correct branding and affiliated with what the station is now, and has caused much confusion with our listening audience over these last several years.
by removing this old Facebook account that has not been updated since October **, ****... it is no longer the correct branding and affiliated with what the station is now, and has caused much confusion with our listening audience over these last several years and I would like to finally get some clarity and find a solution to move forward with it.
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Facebook

Customer service issue
Reported by GetHuman971244
Aug 9th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 98712 others
0 customers following this
Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman971244 started working on this issue
Aug 9th, 2018 3:50pm
GetHuman971244 indicated the issue is not fixed yet.
Aug 13th, 2018 5:29pm
GetHuman971244 indicated the issue is not fixed yet.
Aug 13th, 2018 5:35pm
GetHuman971244 indicated the issue is not fixed yet.
Aug 13th, 2018 5:36pm