one week a go Facebook suddenly disabled my account. The short message i got from them...

GetHuman-pyroworl's customer service issue with Facebook from August 2018

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The issue in GetHuman-pyroworl's own words
one week a go Facebook suddenly disabled my account. The short message i got from them was that i violated the intellectual property of another. (case nr: *************** and my account: ) But they didn't say what exactly. So i started to fill in a form (m.y fb page, id-card and a short message to them) on their help page. And got * days later a similar reaction back with no details.. again i asked for the details . And i asked also to recover*reinstate my account. Till now.. no reply from them.*** few days a go i got via my facebook business page of (we are with * administrators) that a copyright claim on one of my most recent video uploaded with a claim got released.. in other words.. the claim was false... I directly e-mailed Facebook again on my case nr (***************).. but as you expected.. no reply. **I asked them now several times to come with details what went wrong, who claimed, what can i do to resolve this, and apology several times. And last but not least i asked them to reinstate*re-activate my facebook account. **I depend for a big part on Facebook for my job. And also my far away friends i cant contact now any more.. i would like to contact my friends and family again. So I hope you can help me get my facebook account back**I hope you can help me or at least can get in touch with FB
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Facebook

Customer service issue
Reported by GetHuman-pyroworl
Aug 9th, 2018 - a yr ago
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Name of Account Holder
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Timeline
GetHuman-pyroworl started working on this issue
Aug 9th, 2018 2:05pm
GetHuman-pyroworl indicated the issue is not fixed yet.
Aug 9th, 2018 3:39pm
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Aug 10th, 2018 4:08pm
GetHuman-pyroworl indicated the issue is not fixed yet.
Aug 10th, 2018 4:09pm
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Aug 10th, 2018 4:12pm
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Aug 12th, 2018 3:10pm
GetHuman-pyroworl indicated the issue is not fixed yet.
Aug 12th, 2018 3:11pm
GetHuman-pyroworl indicated the issue is not fixed yet.
Aug 12th, 2018 3:12pm
GetHuman-pyroworl indicated the issue is not fixed yet.
Aug 12th, 2018 3:19pm