Dear Facebook,* *I am very frustrated. Yesterday I set up a FB account on a public comp...

GetHuman-cindyrok's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-cindyrok's own words
Dear Facebook,* *I am very frustrated. Yesterday I set up a FB account on a public computer and I sent out friend requests etc with several people accepting. I was so excited to get started and then an hour later I get locked out saying you needed a second picture. First of all, the original pic I posted showed my full face and I sent you a second one yesterday morning and still have not heard anything. I am going to lose friends if I don't get this page up and running. I wanted it to be a source to help people. Can you please verify my account. Cindy Roker, *****@***.com. I just simply want to be able to have my page! * *Thank you!
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Customer service issue
Reported by GetHuman-cindyrok
Aug 9th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 15 customers so far
Similar issue to 98541 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cindyrok started working on this issue
Aug 9th, 2018 12:56pm
GetHuman-cindyrok indicated the issue is not fixed yet.
Aug 9th, 2018 1:57pm
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Aug 9th, 2018 2:00pm
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Aug 9th, 2018 3:18pm
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Aug 9th, 2018 3:30pm
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Aug 9th, 2018 4:05pm
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Aug 9th, 2018 4:06pm
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Aug 9th, 2018 5:10pm
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Aug 9th, 2018 5:16pm
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Aug 9th, 2018 6:36pm
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Aug 9th, 2018 6:37pm
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Aug 9th, 2018 7:38pm
GetHuman-cindyrok indicated the issue is not fixed yet.
Aug 9th, 2018 7:56pm
GetHuman-cindyrok indicated the issue is not fixed yet.
Aug 10th, 2018 11:49am