I cannot log onto my fb if you never send me a sms code. I cannot log onto my fb accou...

GetHuman970339's customer service issue with Facebook from August 2018

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98519 similar
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0 following
Help with my Facebook issue
GetHuman970339's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman970339 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman970339 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman970339's own words
I am unable to log on using my laptop or iPhone app. I see you have marked the issue as resolved? This is not resolved and I am still waiting for a live person to assist! Thanks! ... I cannot log onto my fb if you never send me a sms code. I cannot log onto my fb account on my computer if you want me to get a code from generator on my phone that I can’t get into because you won’t send me the sms code to log in with. Please help!
GetHuman970339 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman970339
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 98519 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman970339 started working on this issue
Aug 9th, 2018 12:33pm
GetHuman970339 indicated the issue is not fixed yet.
Aug 9th, 2018 3:41pm
GetHuman970339 indicated the issue is not fixed yet.
Aug 9th, 2018 3:45pm
GetHuman970339 indicated the issue is not fixed yet.
Aug 9th, 2018 3:46pm
GetHuman970339 indicated the issue is not fixed yet.
Aug 10th, 2018 2:37pm
GetHuman970339 confirmed the issue is fixed. Hooray!
Aug 13th, 2018 12:50pm