I have a second account, Maitai Mcmead. haven't used it in about * years. i tried to ge...

GetHuman970210's customer service issue with Facebook from August 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman970210 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman970210 can let us know if they help or not.
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Before contacting them, items GetHuman970210 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman970210's own words
I have a second account, Maitai Mcmead. haven't used it in about * years. i tried to get a new password but think account may be hacked as the email fragment shown is not one i recognise. how can i get my log in info for that one? its a character page and ive started playing again so need the contacts etc. and the photos? my email is *****@***.com. i have also changed phone numbers since using it last.
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Customer service issue
Reported by GetHuman970210
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 98467 others
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GetHuman970210 started working on this issue
Aug 9th, 2018 11:29am