Few days ago my account was hacked n then I changed my password bt now I m trying to lo...

GetHuman-nehajo's customer service issue with Facebook from August 2018

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The issue in GetHuman-nehajo's own words
Want to reset my password ... Few days ago my account was hacked n then I changed my password bt now I m trying to login to my account it is showing wrong password and when I try to reset the password it is not providing me the * digit code to my number.*Please solve my problem. I want to reset my password. Do as fast as you can because it has been hacked before this.*Please help me
Not providing * digit code on my new number
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Facebook

Customer service issue
Reported by GetHuman-nehajo
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 98398 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-nehajo started working on this issue
Aug 9th, 2018 9:29am
GetHuman-nehajo indicated the issue is not fixed yet.
Aug 9th, 2018 9:30am
GetHuman-nehajo indicated the issue is not fixed yet.
Aug 9th, 2018 10:40am
GetHuman-nehajo indicated the issue is not fixed yet.
Aug 9th, 2018 10:42am