a couple of weeks ago I was hacked through messenger . . . it spread to all my "friends...
GetHuman969753's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman969753's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman969753 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman969753 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman969753's own words
a couple of weeks ago I was hacked through messenger . . . it spread to all my "friends" . . . I reset my password and deleted the hack from the messenger aspect of all my friends.*Since then there are several friends who normally post to me, but I have not heard from many . . . what else can I do ? I know they are posting things because when I go to their own page, I can see it , but it doesn't show up in my account like it used to . . . HELP !
GetHuman969753 did not yet indicate what Facebook should do to make this right.
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