Hi my name is Tanya Hillyer my mobile phone number is **********. My profile Piccy is a...

GetHuman-luckyinl's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-luckyinl's own words
Hi my name is Tanya Hillyer my mobile phone number is **********. My profile Piccy is a Jersey Cow with a blue, red and white jumper on. Up until today I was logging in using my phone number, well all of a sudden it jacked up and wont let me do that any more. It wants me to use a email account that is no longer in use and unfortunately after a lot of work am unable to ressurect it. I prefer to not create another FB account as there is some important info on my FB that a I really need. Please please help My new email is L*****@***.com
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Facebook

Customer service issue
Reported by GetHuman-luckyinl
Aug 9th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 98263 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-luckyinl started working on this issue
Aug 9th, 2018 5:09am
GetHuman-luckyinl indicated the issue is not fixed yet.
Aug 9th, 2018 6:26am
GetHuman-luckyinl indicated the issue is not fixed yet.
Aug 9th, 2018 6:27am
GetHuman-luckyinl indicated the issue is not fixed yet.
Aug 10th, 2018 7:22am
GetHuman-luckyinl indicated the issue is not fixed yet.
Aug 10th, 2018 8:00am
GetHuman-luckyinl indicated the issue is not fixed yet.
Aug 13th, 2018 7:25am
GetHuman-luckyinl indicated the issue is not fixed yet.
Aug 13th, 2018 7:26am