I made me a separate account from my primary to store my old photos in. My girlfriend a...

GetHuman-renfroe's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-renfroe's own words
I made me a separate account from my primary to store my old photos in. My girlfriend at the time had found the the account before I could put any pics on it. When she used my phone to get into the account she changed all the personal info in it. I want my account back. The user name I made for it is "Man Hatin". It is currently the same. I created the account April **nd **** with my email *****@***.com. She stole the account from me May **th **** with email *****@***.com. I have all the proof to show that the account belongs to me and I should have it back.
GetHuman-renfroe did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-renfroe
Aug 9th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 98160 others
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GetHuman-renfroe started working on this issue
Aug 9th, 2018 2:21am