I have tried to phone you for support only to get a recording that says you do not give...

GetHuman-colebuxt's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-colebuxt's own words
I have tried to phone you for support only to get a recording that says you do not give phone support. That annoys me! My problem is that I am getting emails (lots of them) telling me that my account has been logged in to fraudulently and attempt to get me to call a number to correct the problem. I now know that this is a ruse - though I fell for it once and lost some money and gave the huckster access to my computer. I want you to contact me and explain what my options are to stop this abuse. If I am not satisfied with your response I will close my Facebook account.
GetHuman-colebuxt did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-colebuxt
Aug 8th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 97927 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-colebuxt started working on this issue
Aug 8th, 2018 9:05pm
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 8th, 2018 9:13pm
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 10th, 2018 2:02am
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 12th, 2018 12:50am
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 12th, 2018 12:53am
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 12th, 2018 12:53am
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 12th, 2018 12:53am
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 12th, 2018 12:53am
GetHuman-colebuxt indicated the issue is not fixed yet.
Aug 12th, 2018 1:04am