I tried to log back into my facebook after resetting my phone. no phone or email I have...

GetHuman967946's customer service issue with Facebook from August 2018

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The issue in GetHuman967946's own words
I tried to log back into my facebook after resetting my phone. no phone or email I have were recognized, I made all my settings private just before I was logged out so no friends of mine can see what email or phone is linked. I ended up making a new facebook hoping it would recognize me and suggest that the other account was my facebook, but it didn't. My life is on that account. I want to recover it beyond compare.
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Customer service issue
Reported by GetHuman967946
Aug 8th, 2018 - 7 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 97886 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman967946 started working on this issue
Aug 8th, 2018 8:05pm