Good afternoon,**I am in charge of the marketing at Universal Funds (@umsfunds). When...

GetHuman-zrinaldi's customer service issue with Facebook from August 2018

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The issue in GetHuman-zrinaldi's own words
Good afternoon,**I am in charge of the marketing at Universal Funds (@umsfunds). When I logged on today I saw that Facebook had made the company page unpublished. I appealed this because I wasn't sure what the problem was. The response I got back was that they reviewed it and confirmed it still violated the Facebook Pages Terms.**I reviewed the Facebook Pages Terms page and did not see a single thing that I could have violated. I tried responding to the case on Facebook but did not receive an answer. Since there is no support over the phone and I do not see the answer to my questions in the Community Help Center I am hoping that this email finds someone who can give me a specific answer.**Please let me know what the problem is and if it can be changed.**Thanks,**Zach Rinaldi
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Customer service issue
Reported by GetHuman-zrinaldi
Aug 8th, 2018 - a yr ago
I have an issue with Facebook too
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GetHuman-zrinaldi started working on this issue
Aug 8th, 2018 6:20pm