My friend opened an account with the name Rita Ojecho, it was hacked and closed. Her ol...

GetHuman-mailsje's customer service issue with Facebook from August 2018

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The issue in GetHuman-mailsje's own words
My friend opened an account with the name Rita Ojecho, it was hacked and closed. Her old account Rita Opita and Ritaluv Opita were also hacked. The Rita Opita account that she uses for her Oriflame business is been used by the hacker to request for money from innocent people to get registered. Now the hacker is threatening to blackmail her if she doesn't pay him the sum of N**,*** Nigerian Naira. Is this not enough for Facebook to delete these accounts? Why is it easy to open a Facebook account but difficult to close a hacked account? Is Facebook not suppose to have a system to check this? I also have accounts that I don't use anymore but because I forgot some information, i can't close them anymore, why is that? Please help her delete this accounts I mentioned especially the Rita Opita that the hacker is trying to use to blackmail her and already using it to request for money from people through Facebook Messenger please. Check it out to confirm.
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Customer service issue
Reported by GetHuman-mailsje
Aug 8th, 2018 - 7 mons ago
I have an issue with Facebook too
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GetHuman-mailsje started working on this issue
Aug 8th, 2018 6:01pm
GetHuman-mailsje shared this issue with friends on Facebook
Aug 8th, 2018 6:02pm