I have gotten a new cell phone(which is my only connection to fb) and I cannot remember...

GetHuman-barbdall's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-barbdall's own words
I have gotten a new cell phone(which is my only connection to fb) and I cannot remember my passwords. I moved from NS to NL and a couple of years ago I moved back to NS. Back then, I used an old email and phone number that I no longer use. I also had a bad accident that left me with several head injuries. I remember some of my information but not all. I have tried several times to transfer* recover my fb and messenger accounts but I’ve had no luck. I have about **** photos on there that mean the world to me and I don’t want to lose them. Can you please help me recover my accounts?
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Customer service issue
Reported by GetHuman-barbdall
Aug 8th, 2018 - 7 mons ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 97728 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-barbdall started working on this issue
Aug 8th, 2018 5:23pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 8th, 2018 9:15pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 9th, 2018 12:35am
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 9th, 2018 6:25pm
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Aug 9th, 2018 11:43pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 9th, 2018 11:44pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 11th, 2018 6:32pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 11th, 2018 6:32pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 11th, 2018 6:34pm
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Aug 12th, 2018 7:02pm
GetHuman-barbdall indicated the issue is not fixed yet.
Aug 13th, 2018 5:12pm