Whenever I try to log into my account I'm having trouble. I don't remember my password...

GetHuman945255's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman945255's own words
Whenever I try to log into my account I'm having trouble. I don't remember my password so I keep trying a couple that I do remember using & they all say incorrect password except one. Every time I put this certain password in it says that my email is already in use which I'm not understanding. I also can't get into my email to change anything because my email & Facebook account shares the same password
GetHuman945255 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman945255
Aug 3rd, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 91645 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman945255 started working on this issue
Aug 3rd, 2018 12:33am
GetHuman945255 indicated the issue is not fixed yet.
Aug 3rd, 2018 1:34am