As I already explained, I was notified that someone tried to log into my account from a...

GetHuman-jeanhil's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-jeanhil's own words
As I already explained, I was notified that someone tried to log into my account from a different location. I was asked if this was me, and I said no. I was asked to change my password, which I tried to do. However, I couldn't remember my current password, and tried guessing, which didn't work, so I have been blocked from accessing Facebook. I am willing to apply all sorts of personal ID to prove who I am. I am Jean Roberta Hillabold at: *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-jeanhil
Aug 2nd, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 91547 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jeanhil started working on this issue
Aug 2nd, 2018 10:01pm
GetHuman-jeanhil indicated the issue is not fixed yet.
Aug 2nd, 2018 10:01pm