Hi there, I'm in the process of piecing together a marketing strategy on behalf of my c...

GetHuman942558's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman942558's own words
Hi there, I'm in the process of piecing together a marketing strategy on behalf of my clients *Doodler & Guiness World Record Challenges.**They wish to break into the UK for Christmas and both their main stockist is going to be Smyths toys.**Our process involves a three-tiered approach: Awareness (video advert) Engagement (boosted posts) & Action (link click advert). In order to be supplying the Awareness stage with a high quality audience, we need to be able create a Lookalike audience from those who have converted on Smyth's Toys website.**For this reason, I would like to request permission to install *Doodler's and Guiness World Record Challenges' Facebook Pixels on Smyth's Toys website, so as to be able to extract audiences from their website's data and optimise our process, which in turn will mean we are improving the Facebook experience for all users involved.
GetHuman942558 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman942558 fixed the problem
We are waiting for GetHuman942558 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman942558
Aug 2nd, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 91135 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman942558 started working on this issue
Aug 2nd, 2018 2:36pm
GetHuman942558 indicated the issue is not fixed yet.
Aug 6th, 2018 8:45am