Touch the icon for Facebook instead of opening Facebook I get a Facebook symbol with fi...

GetHuman942099's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman942099's own words
Touch the icon for Facebook instead of opening Facebook I get a Facebook symbol with five dots below and flashing white dots. The only way I can get the open Facebook is if I go to facebook.com verbal period help
GetHuman942099 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman942099 fixed the problem
I went to facebook.com true verbal command filled out help and everything worked
Please help with my Facebook issue
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Facebook

Customer service issue
Reported by GetHuman942099
Aug 2nd, 2018 - a yr ago
I have an issue with Facebook too
Fixed
GetHuman942099 shared how to fix
Seen by 5 customers so far
Similar issue to 91004 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman942099 started working on this issue
Aug 2nd, 2018 12:22pm
GetHuman942099 indicated the issue is not fixed yet.
Aug 3rd, 2018 7:28pm
GetHuman942099 confirmed the issue is fixed. Hooray!
Aug 3rd, 2018 7:28pm