Business Owner Is HJW Media (***************)*Payment to my Ad account Lean and Healthy...

GetHuman-hjwentze's customer service issue with Facebook from August 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-hjwentze's own words
Business Owner Is HJW Media (***************)*Payment to my Ad account Lean and Healthy Today (****************) was disabled because Umpqua Back declined payment for the first PPE campaign.*I used my PayPal account to pay and cancelled payment from Umpqua Bank.*I am the owner of both bank accounts, and I want to delete the first one (Umpqua Bank Visa card) and set up PayPal as the primary payment method.*I cannot do that, because the Ad Account is disabled now.*How can it be enabled again?*I have filled out the form and attached my ID on the Help Center Page, but nothing has happened yet.
GetHuman-hjwentze did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-hjwentze
Aug 2nd, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 90985 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hjwentze started working on this issue
Aug 2nd, 2018 12:01pm
GetHuman-hjwentze shared this issue with your circles on Google+
Aug 2nd, 2018 12:04pm
GetHuman-hjwentze indicated the issue is not fixed yet.
Aug 2nd, 2018 2:49pm
GetHuman-hjwentze confirmed the issue is fixed. Hooray!
Aug 5th, 2018 12:57pm