I really need to get back my Facebook account: Crystal Takashi. As it's always problem...

GetHuman-cckawaii's customer service issue with Facebook from August 2018

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The issue in GetHuman-cckawaii's own words
I really need to get back my Facebook account: Crystal Takashi. As it's always problem when I log in to this account before. Facebook always request me to fill in the old password for change the new one.**But I forgot the password of my Facebook account and even I forgot the password of my email: *****@***.com . So I can't get any code or new password which the Facebook can send to my email ONLY!!! (Don't tell me try to send code to my phone no. or friend's account?! as it's need to fill in my Facebook's password also)**I'm so sick of the Facebook recently!!!**What should I do for get back my Facebook account then?!**If it's still doesn't work, I will give up on Facebook!!!***As I sent my Copy ID card to the below email address few days ago(which cover which my id card no. & private information) . But they replied me that provide my ID CARD copy again!!! It's so annoying & never help me to get back my facebook account!!!**Email that I sent to few days ago: *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-cckawaii
Aug 1st, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-cckawaii started working on this issue
Aug 1st, 2018 8:24am