I really need to get back my Facebook account: Crystal Takashi. As it's always problem...
GetHuman-cckawaii's customer service issue with Facebook from August 2018
Help with my Facebook issue
First: share to improve GetHuman-cckawaii's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cckawaii's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cckawaii will want to follow the link below to head to their help center. We will check on GetHuman-cckawaii later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cckawaii may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-cckawaii's own words
I really need to get back my Facebook account: Crystal Takashi. As it's always problem when I log in to this account before. Facebook always request me to fill in the old password for change the new one.**But I forgot the password of my Facebook account and even I forgot the password of my email: *****@***.com . So I can't get any code or new password which the Facebook can send to my email ONLY!!! (Don't tell me try to send code to my phone no. or friend's account?! as it's need to fill in my Facebook's password also)**I'm so sick of the Facebook recently!!!**What should I do for get back my Facebook account then?!**If it's still doesn't work, I will give up on Facebook!!!***As I sent my Copy ID card to the below email address few days ago(which cover which my id card no. & private information) . But they replied me that provide my ID CARD copy again!!! It's so annoying & never help me to get back my facebook account!!!**Email that I sent to few days ago: *****@***.com
GetHuman-cckawaii did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cckawaii fixed the problem
We are waiting for GetHuman-cckawaii to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.