I want access to my account can you fix my issue or not?

GetHuman-kevinnoy's customer service issue with Facebook from August 2018

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Help with my Facebook issue
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The issue in GetHuman-kevinnoy's own words
Login into my account ... I cannot access my account because I do not have access to a old phone number. When I try to sign in it tells me that I have not signed in from this browser. I cannot access it through contacts or email. If you can not fix it put me in contact with someone who can.
I do not have access to the old phone number on the account. I put my new phone number and email in the settings account, but is asking me to use my old phone number in order to login. I have already sent proof that the account is mine, and gave been waiting for over * weeks from a response. So can you just me access to my account, if you cant do that then tell me so I dont waste my time.
Just send me a code to my email so that I can login into my account. When I try to login it says I have not logged into this browser before, but i already have before. I just want to access my account like before.
I'm a good customer I don't cause problems on the website, so can you just give me access to my account through my email by asking security questions or giving me a temporaey password.
I have tried to login using the other help methods that the facebook help center asks users to do.
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Facebook
Customer service issue
Reported by GetHuman-kevinnoy
Aug 1st, 2018 - 3 years ago
Fixed
Seen by 42 customers so far
Similar issue to 89668 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-kevinnoy started working on this issue
Aug 1st, 2018 7:36am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 1st, 2018 8:40am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 1st, 2018 8:41am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 1st, 2018 3:14pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 1st, 2018 4:54pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 1st, 2018 4:55pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 1st, 2018 6:38pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 3:32am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 5:05pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 5:06pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 5:14pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 7:24pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 8:12pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 2nd, 2018 11:14pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 3rd, 2018 8:14pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 3rd, 2018 8:15pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 4th, 2018 1:18am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 4th, 2018 1:26pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 4th, 2018 1:27pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 4th, 2018 4:06pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 4th, 2018 11:36pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 5th, 2018 1:03am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 5th, 2018 1:48am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 5th, 2018 7:29am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 5th, 2018 7:30am
GetHuman-kevinnoy shared this issue with friends on Facebook
Aug 5th, 2018 7:30am
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 5th, 2018 8:58pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 5th, 2018 10:03pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 12th, 2018 4:09pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 12th, 2018 4:09pm
GetHuman-kevinnoy indicated the issue is not fixed yet.
Aug 20th, 2018 5:21pm