Someone took over my account and changed my password and I believe my email for the acc...

GetHuman937035's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman937035's own words
Trying to recover the account of mine that was taken from me by an unknown party ... Someone took over my account and changed my password and I believe my email for the account and now is messaging people from my account trying to get their information I want my account back I don't particularly like someone pretending to be me to scam people out of money I really need help
I have photos from **** possibly **** on there that I would like back
I could send in just about anything that is needed to get my account back
I have been a member of Facebook since ****-**** and used that Facebook since up until * days ago
I have tried to reset the password but whoever took over my account changed the email and password even told me it was their turn to use my accountv
I have an issue with Facebook too
How GetHuman937035 fixed the problem
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Facebook

my phone
Customer service issue
Reported by GetHuman937035
Aug 1st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 89536 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman937035 started working on this issue
Aug 1st, 2018 3:05am
GetHuman937035 indicated the issue is not fixed yet.
Aug 1st, 2018 4:08am
GetHuman937035 indicated the issue is not fixed yet.
Aug 1st, 2018 4:12am
GetHuman937035 indicated the issue is not fixed yet.
Aug 1st, 2018 2:16pm
GetHuman937035 indicated the issue is not fixed yet.
Aug 2nd, 2018 4:17am