I was contacted by Jessica punzi @jessicapunzi**** with a friend request. I sent messa...

GetHuman-andyprin's customer service issue with Facebook from August 2018

Help with my Facebook issue
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-andyprin's own words
I was contacted by Jessica punzi @jessicapunzi**** with a friend request. I sent message asking if I knew her, messaged back then asked me to video chat with her. *** was mentioned and she asked to Shaw my genitals, which I did. Then video of this was shown to me with threats to publish world wide. Demands for £**** pounds were made. I contacted GOP crime ref *********. She has hacked all my phone contacts and is threatening to ruin my life. Please help.***************Andy prince
GetHuman-andyprin did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-andyprin fixed the problem
We are waiting for GetHuman-andyprin to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-andyprin
Aug 1st, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 89504 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-andyprin started working on this issue
Aug 1st, 2018 2:04am
GetHuman-andyprin indicated the issue is not fixed yet.
Aug 1st, 2018 3:05am