Has NOT been resolved

GetHuman-craig_ca's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman-craig_ca's own words
Log on ... I was locked out of Facebook and the requested a code to get in due to a two step verification process. They said they sent a code many times and ai never receive via sms. My cell phone * is accurate. Then they ask for picture of me, which I sent.. can’t verify. Picture of government I’d, sent *-* times. They just requested again same information. At any rate can’t get code, can’t verify. Can’t get in. Have tried to use another device. No good. Tried everything they suggest.. doesn’t work. Wish there was an actual live representive of their company. Anyway I miss Facebook..please help
I haven’t been able to log in for a week!!!
IT HAS NOT BEEN RESOLVED!!!!!
Have been respectful. Many friends
Tried everything!!!
I have an issue with Facebook too
How GetHuman-craig_ca fixed the problem
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Facebook

Fb
Customer service issue
Reported by GetHuman-craig_ca
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 21 customers so far
Similar issue to 89369 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-craig_ca started working on this issue
Jul 31st, 2018 10:35pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Jul 31st, 2018 11:47pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 2nd, 2018 1:36am
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 2nd, 2018 12:51pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 3rd, 2018 1:14am
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 3rd, 2018 11:35pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 3rd, 2018 11:39pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 3rd, 2018 11:41pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 4th, 2018 12:16am
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 4th, 2018 12:17am
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 5th, 2018 2:30pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 5th, 2018 2:31pm
GetHuman-craig_ca indicated the issue is not fixed yet.
Aug 8th, 2018 11:22pm