On July * I purchased a hair tool from Kaia Beauty through Facebook. My account was cha...

GetHuman934512's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman934512's own words
On July * I purchased a hair tool from Kaia Beauty through Facebook. My account was charged on July * for the appropriate amount. Since I received a confirmation of my order on that date, I have heard nothing. I have attempted to call them ( the line rings a fast busy so it must be off the hook), email them & contact them through Facebook. No response. Have you had other issues with this company? They advertise this product every day on my Facebook page. Do you have any way to connect with them on my order * KB****? Thank you for your assistance with this issue.
GetHuman934512 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman934512 fixed the problem
We are waiting for GetHuman934512 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman934512
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 89004 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman934512 started working on this issue
Jul 31st, 2018 3:36pm
GetHuman934512 indicated the issue is not fixed yet.
Jul 31st, 2018 5:24pm
GetHuman934512 indicated the issue is not fixed yet.
Aug 1st, 2018 6:10pm
GetHuman934512 indicated the issue is not fixed yet.
Aug 3rd, 2018 5:13pm