PLEASE HELP - disabled page appeal**I have filled out the appeal form twice, once yeste...

GetHuman-crann's customer service issue with Facebook from July 2018

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GetHuman-crann's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-crann will want to follow the link below to head to their help center. We will check on GetHuman-crann later to make sure it's all set or try to help escalate.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-crann's own words
PLEASE HELP - disabled page appeal**I have filled out the appeal form twice, once yesterday and again this morning and I'm not getting anywhere, unfortunately. We have NOT received the promised email. Is there anyone that can help us get our @crannproject page restored?**I am James Thornberry, CEO of Crann Project, a registered Irish Charity (RCN ********) supporting children and adults with spina bifeda, their parents and families. Our new Facebook page is critical to the communication and promotion of events we are holding for the month of August. You can see the events here http:**crannproject.eventbrite.com **Please let me know the issue so I can resolve to your satisfaction?**We have contracted design agency Copper Reed Studio (*****@***.com) to manage the posting and boosting of events and they are unable to fulfill their duties.**As tomorrow is August first we are very concerned that our Facebook page isn't live. PLEASE HELP!!**JAMES THORNBERRY*CEO Crann Centre Ltd. Reg No. ******
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Facebook

Customer service issue
Reported by GetHuman-crann
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 7 customers so far
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GetHuman-crann started working on this issue
Jul 31st, 2018 2:19pm
GetHuman-crann shared this issue with followers on Twitter
Jul 31st, 2018 2:20pm