I lost my phone that Facebook was hook up with. I don't have that number anymore and yo...

GetHuman933860's customer service issue with Facebook from July 2018

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The issue in GetHuman933860's own words
I lost my phone that Facebook was hook up with. I don't have that number anymore and you keep sending the code to that phone number I don't have it and then my girl factory reset my other phone that facebook was on so I have did everything and Facebook will not send me a code and yes they send to that number please send me a code to get in my facebook it been ** or more days that I have not been able too code to *****@***.com or *** *** **** thank for your help in advance
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Customer service issue
Reported by GetHuman933860
Jul 31st, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 88837 others
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Items needed
Email on Account
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Name of Account Holder
Photo of Passport or Driver's License
GetHuman933860 started working on this issue
Jul 31st, 2018 12:50pm