I have resorted to coming to facebook for help because instagram customer service is no...

GetHuman-jfondz's customer service issue with Facebook from July 2018

7 views | 88836 similar | 0 following
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The issue in GetHuman-jfondz's own words
I have resorted to coming to facebook for help because instagram customer service is nonextistant. Please help me. My name is Joe Fondacaro and I have been a loyal user of instagram under the username @joefondz. About a week ago, my instagram was hacked and the email*phone number set up to my account were changed. Within two days, a woman in a bikini is made the user picture with a new name in the bio. He instantly began dming my followers in an attempt to get money from them. This is still going on and I am furious that I haven't even received as little as an email about my situation. It has been over ten days and if I don't receive help soon I am not going to be returning to instagram and I will also be relaying information of this terrible customer service to all of my friends also on instagram. Some help or even a response by a real person would be appreciated. Thank you

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Customer service issue
Reported by GetHuman-jfondz
Jul 31st, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 88836 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-jfondz started working on this issue
Jul 31st, 2018 12:46pm

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